Senior Wealth Planner

Job Description & List of Key Tasks:

Specific Responsibilities

• Delivering a comprehensive financial planning administration service to support the Wealth Manager (WM) throughout the client onboarding process and maintaining on-going client relationships.
• Interacting with existing and prospective clients, both independently and on behalf of the WM, ensuring that all communications are carried out in a professional and courteous manner and providing a proactive client service. This is including but not limited to proactively obtaining information to create cashflow plans in advance of meetings and the follow-up for the return of documentation.
• Independently following the appropriate MPW sales process and procedures when assisting the WM in bringing a new client in.
• Independently following the appropriate review process for MPW clients and assemble necessary documentation for client meetings, not limited to presentations /meeting materials/review documentation and confidential information.
• Lead presentation of cash flow plans within a client meeting alongside the WM and be able to make changes and adjustments to reflect the discussion and any changes in data or goals and objectives.
• Proactively review historic meeting notes to prepare proactive agendas and topics of discussion during progress meetings.
• Maintain a high degree of technical knowledge relating to core product areas and surrounding US and international legislation and be able to translate that to practical applications for clients with the goal of adding value to client relationships.
• Produce high-quality and professional client-friendly reports, including CGT calculations, based on information provided by the WM.
• Liaising with our Client Services team to ensure smooth client onboarding and maintenance of existing clients.
• Preparing onboarding documentation free from errors and proactively raise issues which could cause delays at account opening stage (e.g. statements missing cost basis, ID/AV out of date, Trust deeds not certified).
• Liaising with platforms and service providers, as required.
• Understanding the requirements of various platforms and service providers (e.g. wet certified documents for RJUK, when an LOA is required for money movements on Pershing, which platforms allow 529s, etc.).
• Preparing rebalance sheets for client portfolios with an understanding of the principles and knowledge required to rebalance and subsequently complete all required post-trade checks.
• Preparing FX sheets and liaising with the platform to place Spot FX trades, as licensed.
• Accompany the WM to meetings and take notes as required.
• Preparing client meeting summary documents based on notes taken and ensuring any follow-up action items are assigned to the relevant parties and actioned in a timely fashion.
• Include technical information in client meeting summary documents related to topics of discussion. For example, applicability of tax and legislative changes on a client’s circumstances.
• Preparing recommendation letters based on information provided under the supervision of the WM and implementing agreed recommendations within the scope of the role.
• Preparing new and maintaining existing client files for the WM, including scanning and filing client documents, maintaining these to the company’s standards and ensuring they are compliant.
• Building and maintaining effective working relationships with clients and colleagues.
• Assist the Pod in ensuring client data points on internal recordkeeping systems are accurately input, reviewed and maintained for the Pod.
• Assist the Pod in ensuring sufficient cash balances are maintained on accounts for fees, regular payments, etc.
• Assist the Pod in ensuring any identified performance anomalies are investigated and resolved.
• Assist the Pod in monitoring client accounts for any investment guidelines violations, updates and changes.
• Assist the Pod with diary management for the WM as needed; liaising with the clients to arrange/confirm meetings and managing the WM’s time efficiently.
• Assist with surprise and delight when needed – sourcing gifts for select WM, ensuring purchase records are up to date for compliance purposes.
• Demonstrating a can do attitude and a client focused attention to detail.
• Demonstrating a willingness for continued learning and ability to follow process and procedure.
• Assisting in the training and mentoring of WAs, WEs and other staff members and sharing knowledge with peers.
• Take part in and contribute to ad hoc company projects and relevant working groups as a Pod representative.
• Assist Department Head with the review and update of department procedures as required.
• Assess and suggest improvements to processes and procedures that impact the Wealth Management Department to ensure that they are as efficient as possible.